Erection supervision
Our technical team supervises erection on site, checking alignments, clearances and critical settings before start-up.
Services
Technical Assistance
We support your equipment from commissioning and throughout its service life, with our own technical team.
Our approach
The project doesn’t end when the equipment starts up
Designing and building a machine well is only half the job.
The other half is making sure it starts up properly, that the plant operators know how to run it, and that it still performs like new ten or twenty years later.
That is why COMSPAIN keeps an in-house technical service team that travels to the customer’s plant — in Spain or in any country where we have equipment installed — to supervise erection, commission plants, train operators and resolve incidents. We don’t subcontract this part: whoever knows the design is best placed to start it up or to diagnose a problem.
Technical service
With you at every stage
Commissioning
Assisted start-up, adjustment of process parameters and verification that the equipment reaches its guaranteed performance on the plant’s actual product.
Operator training
We train the plant’s operating and maintenance staff: how to run the machine, the routine adjustments, and the warning signs to watch for.
Preventive and corrective maintenance
Scheduled inspections to anticipate wear on critical components, and corrective work when a problem arises.
Field service
Our technical team travels to the plant for diagnosis and repair whenever the problem calls for it.
Technical audits
A review of a plant’s condition and performance, with a report of findings and recommendations — including other manufacturers’ equipment and plants: our design experience lets us diagnose machines we did not build ourselves.
How we work
How we support you
Depending on the urgency and the type of problem, technical support arrives in different ways.
On site
Our engineer travels to the plant for erection, commissioning, audits or any problem that calls for hands-on work.
Remote
Remote diagnosis and guidance for problems that don’t need an immediate visit, or as a first step before deciding whether one is needed. We match the option to the case: not every incident needs someone on a plane.
Maintenance contracts
Scheduled visits and periodic inspection of the equipment, for customers who prefer a fixed maintenance calendar to one-off call-outs.
Global reach
Technical service wherever your plant is
With equipment running in more than 40 countries, our technical service is ready to travel wherever it is needed. You don’t have to find a local engineer who has never seen the machine: the people who designed it come out.
Why COMSPAIN
Why trust your support to COMSPAIN
In-house technical service
The people who designed and built the machine are the ones who commission and maintain it, with no middlemen.
Genuine international coverage
Field service available in any of the 40-plus countries where we have equipment running.
We know your machine from the inside
Because we are the manufacturer too, we understand causes, not just symptoms, when something goes wrong.
Training included
Your plant team is left able to operate the machine and handle day-to-day maintenance.
More than 50 years of track record
Equipment installed in the 1980s and 1990s that we still support today.
Looking for something else? To modernise existing equipment see Revamping & retrofit; for replacement parts, Spare parts; for continuous monitoring, Monitoring.
Projects
Technical assistance in action
Need technical assistance?
Tell us what equipment you have installed and what you need — erection, commissioning, an inspection or a breakdown — and we’ll tell you how we can help.